Returns & Refund Policy

You may request an eligible return within 30 days of delivery. We accept eligible defective and non-defective products. This policy does not limit rights available under applicable law.

Change-of-mind returns

Products must be new, unused and in their original packaging, with all supplied parts, accessories and materials. Items used, damaged after delivery or returned incomplete are not eligible under this voluntary offer. Opened booster packs and used cards are not eligible for a change-of-mind return.

Request a return or exchange

Email support@tcgcenter.store within 30 days of delivery with your order number and return details. Please obtain return instructions before mailing any item. Package items securely and retain proof of postage. Exchanges depend on stock availability.

Return postage and fees

Customers pay postage and label costs for change-of-mind returns. We cover reasonable return costs for faulty, damaged-on-arrival, incorrect or misdescribed items. There is no restocking fee. Standard US shipping is free, so no original shipping amount is deducted.

Damaged, defective or incorrect products

Contact us promptly with your order number or other proof of purchase and a description of the issue. Photos can help us investigate. We will provide instructions and work with you to resolve the problem. This voluntary return window does not limit any rights you have under applicable law.

Refunds

Approved refunds are processed within 5 business days after receiving and inspecting the return, to the original payment method unless otherwise agreed. Your bank or payment provider may take additional time to display the refund.

Contact

TCG Center
17048 Chatsworth St Ste 102, Granada Hills, CA 91344, United States
support@tcgcenter.store
+1 (646) 653-9946